Retail company · 2024

Internal Admin & Operations Tool

An internal admin tool centralizing operations tasks, roles, and data management for staff.

Client

Retail company

Role

Project Manager

Timeline

Jan 2024 – May 2024

Domain

Internal Tools

Approach

Agile

Team size

5–9

Budget

Up to $250K

Objective

Deliver an internal admin tool that centralizes operational tasks, roles, and data management for staff.

What I did

• ▸ Gathered requirements from operations teams
• ▸ Prioritized features and access roles
• ▸ Coordinated build and integrations
• ▸ Planned rollout and training
• ▸ Tracked adoption and feedback

Key deliverables

• ▸ Admin tool
• ▸ Role-based access
• ▸ Integrations
• ▸ Documentation
• ▸ Rollout & training

Outcome

Centralized daily operations tasks and reduced tool-switching for staff.